Reference

result sgp Privacy Policy For Your Account

result sgp Privacy Policy shows how we handle the account details connected with DANA, OVO, GoPay and QRIS, including information created when you sign in from a phone…

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result sgp result sgp Privacy Policy For Your Account
CONTACT PATHS

Ask About Your Account Data

A clear contact path helps when your Privacy Policy question concerns a wallet reference, phone verification or a sign-in device.

Account questions Ask us to explain the account data linked with your phone verification, sign-in history or profile details. We may request an account step to confirm that the request comes from you.
Wallet records For a DANA, OVO, GoPay or QRIS receipt question, share the reference and date through the support path beside the cashier. We can check the matching status without receiving your wallet password.
Privacy requests Request a copy, correction or removal assessment for relevant personal data. Tell us which record you mean, and we will explain the next step where local law permits.
DATA CONTROLS

Security Choices For Wallet Details

Our Privacy Policy is applied through the account, cashier and device paths you use each day.

Account security

Phone verification is completed before account access, and we may check device or sign-in signals when activity looks unusual. Never send us a password, wallet PIN or one-time code.

Cookie settings

Cookies can keep your session active and remember selected settings on mobile or desktop. You can manage browser controls, although turning them off may interrupt the sign-in path.

Payment references

A DANA, OVO, GoPay or QRIS reference helps us match a cashier event, but it is not the same as your wallet password. We use it for status checks and account support.

Retention period

We keep account, security and payment records for the period needed for account operation, dispute handling or legal duties. When that need ends, records are deleted or anonymised.

Change requests

You can ask us to correct inaccurate profile data or clarify how a record was used. Include your account phone number and the specific field so we can assess the request.

Access conditions

Data requests and account access depend on local law. Where local law permits, we explain any identity check, restriction or reason that affects your Privacy Policy request.

Privacy Policy Questions For Indonesia Accounts

These Privacy Policy answers address the account and wallet questions we hear most often before access. They cover sign-in data, cookies, payment references, correction requests and the steps needed to contact us from an Indonesia account.

It covers account details, phone verification, device signals, cookies, support records and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and verify the account before access, help distinguish your request from another person’s request and locate the correct account record when support is needed.

No. We may retain a DANA, OVO, GoPay or QRIS transaction reference for status checks, but we do not ask you to send or store your wallet password or PIN.

Use the support path beside the cashier and provide your account phone number, the record or field concerned and the reason for your request. We assess it where local law permits.

Yes, cookies can maintain a sign-in session and remember selected settings on your phone or desktop browser. You can change browser controls, though some account steps may stop working.

We retain data while it is needed for account operation, security checks, payment reconciliation, dispute handling or legal duties. We then delete or anonymise it when that need ends.

You can ask about relevant account data through support, with identity checks where required. Access and any correction or removal request depend on local law and where local law permits.

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